Unlocking screen when password is forgotten

Q

qhen

Registered
Hi There,

My friend has forgotten her password on her Mac OSX laptop, and there doesn't appear to have been a Master Password reset on it. Is there anyway to override the screenlock which is currently in place. At the moment, it is not working at all, after a number of unsuccessful passwords have been entered.

Please help.
 
It depends. If she reboots, does it automatically log into her account? If so, then no problem. Just open System Preferences, click on Security and uncheck "Require password to wake from sleep or screen saver".

If she needs to log in, and doesn't know her password, then she needs to boot form an install disc (Apple stores have them to use if needed, and you're nice) and choose "Change Password" from the Apple Menu, (i think.... it's in one of the menus)
 
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