usb drive in system profiler but not in finder or disk utility

jcgf

Registered
Hello everyone, I purchased a black MacBook (10.4.11) last may and it's my first Mac. Thus far, I have only had one problem and that is that my I can't see my Motorola Z6m in finder or disk utility (but it is in system profiler). I also do not see it in Terminal under /Volumes. Inside the phone is a 2GB Verbatim microSD card that works fine in my card reader on the same machine. On a side note, bluetooth works fine.

The phone works as expected in the PCs I've tried it in, including a parallels vm running XP on the MacBook (I don't have access to any other Macs) which led me to believe it was a formatting issue, but then the card shouldn't work in the card reader either and it should still show up in disk utitlity. Am I not correct?

I have tried rebooting, unplugging/replugging the device, removing the battery, and reinstalling OS X (I wanted to do it to get rid of Unsanity's APE anyways). I have plugged it into either port on the MacBook with the same result. I have also emailed motorola tech support. Additionally, I have done quite a bit of googling and have found other people with the same issue, but none of the suggestions have worked for me or were otherwise unworkable (some suggested downgrading to 10.4.9).

I have also heard of trying it in a powered usb hub, but the thing is, why does it work through the virtual machine if a powered hub is required? Or am I missing something in this?

Here is a cut/paste from System Profiler:

Motorola Z6m Bell USB Device:

Version: 0.00
Bus Power (mA): 500
Speed: Up to 480 Mb/sec
Manufacturer: Motorola Inc.
Product ID: 0x1000
Serial Number: 000000000002
Vendor ID: 0x05c6

Thanks for any advice.
 
Click on the Desktop then go to the menu item Finder. Then open Finder's Preferences and make sure you have a check marks in "Show these items on the Desktop".
 
Yup, tried that everything is checked. Note that other usb mass storage devices work (such as my thumb drive). Also note that disk utility also does not see the drive.
 
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