Verizon DSL and Admin Issue

K

KingSlime

Registered
I just got Verizon DSL, and I'm running OS 10.4.2. I'm trying to install the software Verizon gave me with the modem, but the wizard seems to think I'm not logged in as an Admin. I am, as my Admin account is the only account I've ever had on this machine. It quits the installer, and I can't get any further than the opening screen of the setup wizard. I know this OS should detect my PPoE automatically, but I will still need my Verizon account info, which I will need to initially set up once I'm online and connected through their software.

See, I would call Verizon, but I don't actually have the DSL active yet. I want to at least see what the setup is like before the DSL is actually activated (should be on Tuesday) as I don't want to be on the phone with tech support the day I'm supposed to be online. Truthfully, I'm just impatient.

Thanks in advance!
 
Well, it's fixed. I called to check the status of my order and it turned out the order was "completed", so I was ready to go! Before I could connect, though I had to figure out what the problem was. I called tech support, and to make a long story short, the problem was with the username and password the router had. At least that's sort of interesting, anyway.
 
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