Great design is what I think we all are talking about. In one way or another. Ed suggests
Amazon, which if you look at it, it is a professionally designed website. I don't miss the animation, becuase I don't require it to be on every website.
Design in advertising can provide value to the product. A poorly designed HTML, Java based, or Flash based website will all have the same effect... a lost customer.
I work for an ad agencey, and one of the groups of artisits in the the art department work on car ads. Let's use them for example.
With so many car ads to do the artists never have time to make them look great. They just have to have a picture of the correct car and all the correct information about the car and company. Some artists are better about the pressure of a deadline, so their ads look slightly better than the others. But overall the ads look very bad. They are often jam packed with overloads of information. Sometimes the artists have to break the fonts down to under 6pt just to fit everything on a two column ad. When the ad is all done no one can read them without some kind of magnification.
This point often confused me, why would ANYONE read that ad? Why would we produce that ad? Doesn't it look bad for our company to display that ad in the paper? Then it hit me. What function does that ad play? It's a great source of information if I know I already want to buy a car. This ad isn't going to make me want to buy a car, it's going to just allow me to see 100 cars and their prices at a glance (with magnification). I already am sold, I'm a buyer. This ad is for me!
But step back a second, why did I want to buy a car or truck in the first place? Ignoring the obvious reasons, what convinced me to buy a car or truck?
Well there's not one answer to that question. Many people first consider buying a car or truck becuase their car or truck has broken down (or is about to break down). Others are turned on by the allure of national commercials. Still others like the stylings of " 'Ol Crazy Larry" who's cutting prices down so low and act now and he'll even give you a good deal on the trade in of your kids! He's just that crazy!" Hurry before Lary goes too crazy and breaks up an old car with a hammer! (I should have put that in all CAPS, but I figured it might make some people mad).
Do people really fall for that local advertising stuff? Yes, a small amount of people actually believe that it is a ONE TIME ONLY sale. Some people fall off their chair and run to the dealership gasping for air, just so they won't miss that deal.
Do people actually believe the national commercials? Yes some people actually do believe that they can take their little Chevy S10 up the side of a virtical cliff with just a few bikes in the back all so you can just look at the sunset at your local mountain.
Cars are sold using so many kinds of tactics. let's look at their websites. It's not that complex of a study, let me break it down for you, National = image, Local = most crappy... but informative.
Sounds like our debate doesn't it?
The fact is that this really isn't a debat at all. If you read the postings (mine included
) You'll see that we are just talking at eachother. In fact I can honestly say I feel like I am on the defensive on this one, when, there is very little I disagree with in respect to all of your postings. Are positions have been restated over and over but just using different examples.
The real argument, is where was the sale made? Locally or nationally? In my case, I bought my car becuase of a little logo on the hood - so that would fall under national. I had to expose myself to the local sales team whome thought THEY sold me the car. In fact they didn't at all.
Image appeal sold me my car, but make no doubt about it, that O'l Crazy Larry is selling people cars too.
So to sum up...
If your company is concerned with image, you'll need an image-based website. If your company wants to be about posting information in a functional way, that wouldn't requre the tools of Flash, Java, or even CSS.
It's been a pleasure debating this with you guys. I really think I learned some points of interest regarding this subject. Sometimes I find myself stuck in one opinion and believing that everyone thinks the way I do. It's often difficult to listen and believe that others might know something too. Thanks for informing me of another side which I didn't fully consider. I'm going to step back and watch for the rest of this thread. As I said, I've overstated my opinion and have nothing more of value to contribute.
Thanks again