Where do you buy a mac/apple product?

Refurbs have warranties and eligibility (AppleCare) indistinguishable from brand new products.

But I have to disagree with the "lottery" comparison unless buying any new Mac is a chance/luck scenario with 9-in-10 odds.

I have never received any refurbished product that wasn't pristine in every way. The ONLY difference is the product packaging...it just isn't glossy and slick. More likely brown cardboard and shrinkwrap.
 
My brand new iMac 24" Alum purchased last May had wireless networking fail on me all the time. Apple would give me endless telephone support but no actual repair. Then the powersupply failed in November and after 2 failed attempts to repair both issues, I sent it back and got a replacement iMac.

The new iMac, the wireless networking fails marginally less.

I'd say your chances with or without refurb. are about the same.

One thing I do recommend is buying AppleCare and getting rid of the Mac before the 3 years is over.
 
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