WMPHELP is locked

[maddogg29]

I have a mac os x and have a problem on deleting my files. I have a window file in my trash that's giving trouble. Every time I try to delete a file, it's giving me an error message saying "can't be deleted because of wmphelp is locked". Not only I try deleting it, but also it won't let me take it out of the trash either. How can I take it out of my trash and delete? Can someone help me?

 

[earthsaver]

Are you able to delete it by holding Option while selecting Empty Trash from the Finder menu?

 

[maddogg29]

no i can not.

 

[Curiosity]

Does Finder > Secure empty trash not work?

 

[maddogg29]

no, it still giving me problems.

 

[earthsaver]

You may wish to follow this MacFixIt tutorial on removing and recreating your Trash folder.

 

[maddogg29]

i tried every step and it's still not working. i don't know what's wrong.

 

[earthsaver]

Where was the file located before it was in the Trash? Did any of the steps at MacFixIt fail? What version of Mac OS X are you running?

 

[maddogg29]

i tried everything that i can possibly think of and i still can't get that windows media player icon out of my trash can. is there any other way you can think of that i can clear my trash can other than using the empty button?

 

[earthsaver]

I don't understand how recreating your Trash folder doesn't fix this issue. The original location of the stalled file is important. And I still want to know what version of Mac OS X you're using.

 

[maddogg29]

i'm using 10.5.8 which i believe it's tiger. i'm sure there is a way but i seems i can't get the hang of things and i'm very sure it's something minor, i'm just missing something

 

[earthsaver]

That's Leopard. Please answer the rest of my questions, too.

 

[maddogg29]

i'm sorry i've been busy, but how can i recreate my trash can?

 

[maddogg29]

what i have been doing so far is that i used terminal and using "cd trash" but it still won't take it out of my trash.

 

[maddogg29]

i also realized something. i put another hard drive into my computer and i took the windows media from that hard drive. does that have anything to do with this situation.

 

[maddogg29]

Yeah Thanks man I owe you one! I think I figured out what you was talking about. the original file was from my old hard drive. so what i did, i just drag the file from the trash and back to my old hard drive. either way it's gone. thanks man.

 

[earthsaver]

Glad you figured that out. For future reference, the MacFixIt tutorial I linked explained how to recreate your Trash folder(s), which is not simply called "trash," noting differences between that of the startup disk and other volumes.