Word 2008 Mac OSX

O

oconnorgirl

Registered
Hi everyone,

Hoping you can assist, I stupidly tried to drag my mac word 2008 from my
dock to the desktop, now I can't open the program at all I get the message
that Microsoft Word unexpectedly quit and it just keeps crashing, I cannot
access the program at all, any advice on what I can do.

Thankyou
 
I'm confused. If you dragged Word out of the Dock, it didn't disappear in a poof of smoke? Or do you actually have Word on the Desktop? If the latter, you need to put it back in the Microsoft Office 2008 folder. It's probably crashing because all its supporting files are in that folder.
 
Hi again,

Thanks for the advice, a little update for you and your going to think I am
the biggest dumby you have ever come across!

Well after doing some troubleshooting I read to re-install the applications, did that and Word would not appear, then I went a head and re-installed the MAC HD still nothing came up at all for Microsoft Office.

With reinstalling I chose "Archive and Install" believing this would archive
everything on my current HD photos, docs etc. Now I cannot find my documents, photos or the Microsoft applications, I am so peed off with myself for being so stupid.

Can you please offer any further advise.

Thanks again
 
Yes, Archive & Install does archive all your stuff in order to restore it with a new install of Mac OS X. Have you run Software Update? Do you have about the same amount of hard disk space free as before? Do you have a backup? What happens if you log out and log in?

If you haven't been asked to create a new user after reinstalling Mac OS X, then you should be logged into your same user with the same files as before. And since you had the option to Archive and Install, are you running Leopard (10.5)? You should also find a Previous Systems folder in the root of Macintosh HD with mostly empty folders as all the archived stuff would have been transferred back into place. Is there anything useful inside it?
 
You my friend are a genius!!:)

After I submitted my post I crawled the net once again to find an answer to my problem whilst waiting for your reply, which did not take long I must say! so thank you for that!

I came across the answer which pretty much went along with everything you said.

I now have everything back, thank goodness I chose archive and install, when I did that I thought well archiving is putting things away until you need them again, so therefore my data had to be somewhere on my beautiful MAC!! and there it was when I found and figured out previous systems!

You are a MAC god, and I am not as stupid as what I thought I was!

Thank you once again and if I ever, ever need any further advice I will
definately contact you again, thanks for your brain power!

love and kisses

oconnorgirl! :)
 
oconnorgirl said:
With reinstalling I chose "Archive and Install" believing this would archive
everything on my current HD photos, docs etc. Now I cannot find my documents, photos or the Microsoft applications, I am so peed off with myself for being so stupid.
Click to expand...

If you didn't choose to preserve user and network settings or if it bombed, everything gets stuffed into the previous systems folder.
 
earthsaver said:
Yes, Archive & Install does archive all your stuff in order to restore it with a new install of Mac OS X. ...
Click to expand...
This statement is misleading. Archive & Install archives your old OS installation. It does not archive your old data and applications. There is no need to archive data and applications because they are not touched when you install a new OS.
 
If you follow the log during an Archive & Install installation, MisterMe, you'll see that Installer moves all of one's stuff aside first, then installs the system, then moves the stuff back into place.
 
You must log in or register to reply here.
Back
Top