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My 1TB HD in my black Macbook just crashed and Disk Utility said that it could not repair it. So I booted up DiskWarrior 4.4 and ran that. It was able to build a new directory with all my files, however it said "The new directory cannot replace the original because of a disk malfunction"...

the store: What I tried: 1. Reset PRAM 2. Attempted to get into Safe mode (did the same thing) 3. Unplugged everything connected to it and tried booting up again 4. Booted up to DiskWarrior and ran it; it found and fixed some issues, but didn't fix it What he tried: 1. Booted up...

I have a fix for fixing this issue in Snow Leopard and earlier, but not in Lion. Here are the two fixes for Snow Leopard and earlier: 1st way (easier) 1. Make sure your Mail program is closed 2. Open Macintosh HD (double-click on it) 3. Select your Home folder (it will be on left nav...

In the past two days, I've tried to help two people fix their Mac issues with DiskWarrior, and with both Macs, when they tried to boot from the CD, the Mac would just restart, and no matter how many times we tried this, that's what happened. Then I tried it on my Mac, and I was successful...

I need to take an iMac that was just bought 2 weeks ago and create a dual boot system (Mac OS X & Windows), as my friend realized that some of the programs that he's used to using do not have the same functionality in the Mac version. So he wants to have access to both Mac and Windows. We'll...

I have a friend whose Macbook Pro is behaving very strangely. Here is what she says: A few days ago, I started up my laptop and it's acting really weird! It's super slow and the mouse/arrow on the screen is moving by itself and clicking random buttons. I can't even get the cursor to stay in...

I know this is a super simple question, but how do you see how far into the movie you are when editing it in iMovie '09? (i.e. how many minutes/seconds you are into the movie) TIA

I just set up my system to backup overnight to my external via SuperDuper and got this error: | 04:48:43 AM | Error | 2010-12-07 04:48:43.647 SDCopy[15755:613] NSExceptionHandler has recorded the following exception: | 04:48:43 AM | Error | NSUncaughtSystemExceptionException -- Uncaught...

I was wondering if it's OK to copy my home folder to an external drive or clone the drive via SuperDuper while I am working. I'm pretty much just browsing websites, sending email with both Entourage and Mail, working with Word docs, and listening to iTunes. What's your advice?

I spilled a little water and honey on the keyboard of our white Macbook, and now the keys are sticky. What is the best way to clean them? Is there a tutorial somewhere? Link to instructions on how to take apart the Macbook to get to the keyboard? What should I use to clean it (both the tool...

For some reason, a friend of mine is having issues with her new iMac (one generation back). Here is what she emailed me about the situation: Here’s what happens in greater detail. I quit or force quit all open applications. I press the ON/OFF button until the screen goes black. I wait...

Lately I've been having problems converting with QT Pro. I'm either getting an error message saying that that file name already exists (even when the folder has no video files in it or is empty) or I'm getting a converted file, but the video is just a white screen. Suggestions?

For some reason, my bluetooth connection keeps disconnecting. Sometimes it affects just my mouse, and sometimes it affects my mouse and keyboard. It does not have to do with batteries, as they are new. Sometimes it lasts for 10 - 15 seconds, and sometimes it lasts a little longer. I'll...

The system is a 20" iMac Intel (white), and when I booted up the computer yesterday, it came up with a gray screen with vertical dotted lines (almost like something was wrong with the video card). I googled it and found that it was probably a hard drive issue. So, I whipped out DiskWarrior...

I have this Plantronics mic that works great with my PC: http://www.plantronics.com/north_america/en_US/products/cat640035/cat1200101/prod5020012 I'm not 100% sure that is the mic that I have, but it looks exactly like it. Why doesn't it work with my Macbook? It's just a simple desktop...

Here is the video: http://www.youtube.com/watch?v=bgWTFYKv0U0 I'm guessing he is using iShowU to record his screen and then some other software that allows him to have his talking head on his desktop, or is it all one software program? I also like the way he can glide the window of his...

My friend has a black Macbook that is extremely slow. It takes about 10 min. to boot up (literally), and when it does finally boot up, the good ol' beach ball comes up whenever I click on anything to do anything. I then tried hooking up to a new iMac as a target drive. I was able to read...

I was told by Apple that if I used Disk Utility in Leopard to delete one partition and resize another one to take over the amount of space that was gained by deleting the first partition, that no data would be lost. That, however, does not seem to be true, as when I open the resized partition...

The computer is an iMac and it has 9.2 on it. It has some programs that are quite old, but that are still used. How do I upgrade it to Tiger so that both OS 9 and OS 10 can be used? Also, after upgrading, if I install a printer for OS 10, will it also print in the OS 9 environment, or will...

How do I check and see if the ethernet drivers are installed? It's plugged into a hub that is connected to the net, and all of the other computers can connect. How do I troubleshoot? Also, is OS 9 able to print to an HP Laserjet 2100 tn via an ethernet connection? If so, how? I know OS...