MacBook Pro NVIDIA graphic cards

bbloke

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There's been increasing talk of problems with NVIDIA's G84 and G86 graphic cards (e.g. GeForce 8600M GT). It's been said that these graphic cards have a much higher than average failure rate. (I should also acknowledge here that nixgeek has mentioned this topic in another thread. :)) MacRumors have mentioned in July that these cards are widespread in PCs, as well as being present within MacBook Pros (also see ZDNet's article).

Unfortunately, it seems Apple's MacBook Pro support forum has quite a number of users complaining about issues with their graphic cards and ConsumerAffairs also states that, with the cards having widespread usage, this could be a very big issue for NVIDIA. MacFixIt and xlr8yourmac.com both carry stories about the issue too. The article that is perhaps most famous, but also seems rather strong in tone, is an article in The Inquirer, which states: "The short story is that all the G84 and G86 parts are bad. Period. No exceptions. All of them, mobile and desktop, use the exact same ASIC, so expect them to go south in inordinate numbers as well."

If this is true, it could create a headache for Apple, with large numbers of laptops facing recall or repair, and it will cause major problems and financial expense for NVIDIA. I thought I'd pass on the information, but this is not intended to be a "the-sky-is-falling" post! I suppose we have to wait and see how this pans out, but it is worth people knowing in case they need to keep an eye on their machines (and their warranty dates!).
 
Apple has posted a note about the NVIDIA graphics card failures. Apple are offering to repair MacBook Pros with failed GPUs within two years of the purchase date, including when out of warranty.

Apple said:
Symptoms
In July 2008, NVIDIA publicly acknowledged a higher than normal failure rate for some of their graphics processors due to a packaging defect. At that same time, NVIDIA assured Apple that Mac computers with these graphics processors were not affected. However, after an Apple-led investigation, Apple has determined that some MacBook Pro computers with the NVIDIA GeForce 8600M GT graphics processor may be affected. If the NVIDIA graphics processor in your MacBook Pro has failed, or fails within two years of the original date of purchase, a repair will be done free of charge, even if your MacBook Pro is out of warranty.

What to look for:

  • Distorted or scrambled video on the computer screen
  • No video on the computer screen (or external display) even though the computer is on
Specific products affected:

  • MacBook Pro 15-inch and 17-inch models with NVIDIA GeForce 8600M GT graphics processors
    • MacBook Pro (17-Inch, 2.4GHz)
    • MacBook Pro (15-Inch, 2.4/2.2GHz)
    • MacBook Pro (Early 2008)
  • These computers were manufactured between approximately May 2007 and September 2008

Products Affected
MacBook Pro, models with NVIDIA GeForce 8600M GT graphics processors

Resolution
If your MacBook Pro is exhibiting any of the symptoms listed above, please take it to an Apple Retail Store or an Apple Authorized Service Provider (AASP) for evaluation, or call your local Apple Contact Center. Before visiting the Genius Bar at the Apple Retail Store, please make a reservation.

Apple is issuing refunds to customers who may have paid for repairs related to this issue. Please contact Apple for details on the refund process.

Note: If your MacBook Pro is not experiencing any of these symptoms, you do not need to contact Apple.
 
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