Trouble with using HelpViewer

M

Manta

Registered
Hi all,

Hope someone can help. Everytime I wish to use the helpviewer in certain apps like Stickies or whatnot it wont load the help menu. Instead, the help window opens but then seizes and I get the beach ball of death and have to force quit the viewer.

Anyone know why this might be happening?
 
I think that you need to be connected to the internet for help to work as this is where it pulls it's info from. It may be very slow on a dialup connection resulting in a beachball.....etc
 
Try deleting the file: [UserFolder]/Library/Preferences/com.apple.helpviewer.plist
If this file has become corrupted, it may be the cause.
 
Thanks guys.

Being a newb. I presume when you delete the preference files they are re-generated when you start whatever program again? Basic settings of course.
 
Thanks symphonix your a legend mate. I'll use that for other apps with the same problem. Problem solved.
 
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