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Many thanks!

Hello again both one more time, Problem solved :), with help of a patient Joe Brown representative. It was two-fold; me having an AZERTY, rather than a QWERTY keyboard - same as you, DeltMac? - and Joe Brown's secure checkout fields being 'blind' to AZERTY keyboards; that is to say, they don't...

Hello DeltaMac, Of course; I think I see now. The data entry problem exists only in the secure part of their website, therefore, the problem has to be at their end. "I'm so proud of you, Homey" . . . "Aw shucks Marge; I'm proud of me too; shown that Ned Flanders a thing or two . . ."

:) Geronimo!! I'm UK, by the way :cool: Being realistic, I would guess this glitch hasn't been reported back to these merchants too often, so they and other iMac users experiencing it have understandably concluded it was something wrong with the individual computer concerned. Having said...

Hello Cheryl, According to App Store, there are "No Updates Available" for me apart from a free upgrade to Sierra from my current El Capitan. The latest Safari,10.0.1, was installed on 26th October, together with Security Update, 10.11.6. I don't suppose the fact that your iMac may or may not...

Thanks again to you both. I tried Google Chrome earlier, but had no more luck than with Safari & Firefox. I did wonder whether the absence of an https prefix to the Safari checkout URL might have been significant; i.e., the basket URL being www.joebrowns.co.uk/basket and the checkout URL being...

Hello again both, :( Need I say more? I do appreciate your commitment; you both deserve medals. :)

Yes . . . frequently . . . in fact, more than frequently. These two sites are so odd. Yes & Yes. It does, but the bank account fields remain just as impenetrable.

Hello Cheryl (and DeltaMac), Just as well I hadn't yet been on to my bank . . . but, upon reflection . . . 1. I don't encounter this problem when I test these two websites from my Microsoft Surface tablet running Windows 10. 2. The initial personal details windows are not secure but, next to...

Hello again DeltaMac, Three browsers tried in fact; Safari, Firefox and Chrome. I wonder what Lady Bracknell would have said about that. This thing about security certificates has to be the answer. As I mentioned in my 2nd post, I did take this up with my bank - though not about security...

Sorry DeltaMac; less can be more, but I must have overstepped the mark. As for "deja vu" and feelings; well, events give rise to feelings, in this case the feeling I'd had when I last found the website failing to respond to my attempts to enter my bank details. And here I was again, having I...

Hello again, Been there; done it; but deja vu, I'm afraid. This is so peculiar. Flinders?

Doh! For my computer. How was I to know that Marge; that smarty-pants Ned Flanders . . . Will you mind if I get back to you about this tomorrow? Many thanks in the meantime.

Well, yes; as I said: "I tried opening a new account, in my wife's name, different password but, having only one email address, was told "you already have an account"; i.e., I couldn't complete the new user account creation, let alone order something under it. As you say, it would be so much...

Hello Cheryl and DeltaMac, I had a go, tongue in cheek, ordering something cheap on the assumption that the seller's website was surreptitiously noting my bank account details (you're committed once you press 'place order'), only to be relieved to be told, in red letters, how I need to enter...

Hello again Cheryl, No, the cursor doesn't move at all; it just sits there, staring at me . . . Yes, I've been restarting both the browsers and the computer, over the course of several days, with the same result.

Hello Cheryl, I always allow cookies, seeing how its the only way to use the website in question. And I'm encountering the same problem with Chrome for these two particular websites, which are www.joebrowns.co.uk and...

Hello DeltaMac, Thank you for your response. My Safari/Preferences/Extensions pane lists just my Bitdefender Traffic Light antivirus utility which also protects my Firefox browser. Are you familiar with this? Is it likely to be the source of my problem? I've tried to complete the bank details...

I've just had two successive instances where I was unable to complete an on-line order. I was able to complete every other field - name, address, etc - except those for my bank account details which exhibited no response when I tried repeatedly to enter the requisite digits. This was using both...

Thank you for your suggestion, Satcomer. I finally plumbed for a Surface-3 tablet and a Microsoft Wireless Display Adapter, plus an LG BP-250 Blu-ray player for DVDs. I would have preferred an iPad, but for its price, plus the fact that I would have needed an Apple TV simply for a wireless...