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hello, Thanks to you both for trying to help me. i had to call Apple. it turns out i had to do an archive & install because my info was missing. i did the A&I but didn't save the preferences the second time. it erased everything to log in & then i redid my username & password & then just...

Helo, the first thing i did was try to reset my password. i did exactly what both of you suggested. it didn't work. my "user name" doesn't appear in the menu's. i called apple & they suggested i try an archive & install as i didn't want to pay them $60 for the phone help. i did the archive &...

Hello, I have tried that & the only name that appears is "System Administator-root" or default-not any other account name. when i try to just turn on the Mac Book, it asks for name & password. there's no names to choose from...just blank.

Hi, i have done that already. now it askds for my name & i don't remember what i used. i have checked all 3 variations but it won't let me in. idid an archive & install but am still locked out.

Hello, I am locked out of my Mac Book. does any one know how to find out the user name> i reset my password & am now locked out of my computer-Mac Book Thanks

HELP!!! I wanted to update my Mac Book so i downloaded the updates & then when it came time to enter my password, it didn't work. i put the install disc in & held C to reset my password...when i first did it it showed my user name when i tried to reset the password. i reset the password & then...