A friend has recently upgraded to a mac from a pc on my recommendation. He is now going to use broadband and has chosen Tiscali. He has his Sagem 800 modem and has followed the instructions on how to install it. The process appears to complete but he cannot gain access via the new modem. He has an ibook OSX 10.3.9 platform and usually connects via an airport. The airport is already connected via a USB to a printer and the new modem offers a USB connection. I have therefore suggested he gets a 4 point usb hub (to increase his USB possibilities). Temporarily he has connected the modem directly to a USB on the ibook. The software indicates that if he has any problems he should go to the first aid software on the disc - 1st problem, it wasn't on the disc.
The software allows the user to simultaneously use the broadband and telephone. The instructions for loading can be found at http://www.tiscali.co.uk/help/broadband/setup.html
Unfortunately this is not allowing a connection to the internet. Do you know what step we would be missing? The link on the attached page in relation to an icon not appearing only seems to offer the answer if you are using windows!
The software allows the user to simultaneously use the broadband and telephone. The instructions for loading can be found at http://www.tiscali.co.uk/help/broadband/setup.html
Unfortunately this is not allowing a connection to the internet. Do you know what step we would be missing? The link on the attached page in relation to an icon not appearing only seems to offer the answer if you are using windows!