New ibook g4 and airport extreme base station; Motorola SurfBoard 4100 cable modem (I've also tried the 5100); connecting to existing (and functioning) cox high speed internet to run a wireless network.
Problem: the g4 can "see" the router; Internet connect says I am connected via airport and connected to the internet, but I cannot get to the internet. Web pages just hang and eventually time out. In all my fiddling, ON OCCASION I've been able to get to the internet, but after about 15-30 seconds the connection is lost. Internet connect still shows full "bars" and reads as connected.
The one oddity: In Airport Admin Utility, I see an IP address, a subnet address, and a router address, all supplied by the Cox dhcp server. The router address is similar in the numbering scheme to the IP address. However, when I look at the Network utility (System Prefs: Network:Airport:TCP/IP), the router IP address is 10.0.1.1. The computer IP address is valid (10.0.1.2) - the router IP address is different than what is shown in Airport Admin Util. Should the router addresses be different?
BTW, I've powered on and off all equipment, I've reset the airport extreme base station, and all cabeling is working fine. I took the g4 and the base station to a nearby apple store and was able to connect to the base station without problem.
Could the modem be incompatible? Does cox have issues with Macs, OSX 10.4 (Tiger)? Does Apple have issues with Motorola cable modem? What's going on???
I know I'm rambling a bit, so I'll stop there, but can provide more as needed.
Frustrated,
TallOne
Problem: the g4 can "see" the router; Internet connect says I am connected via airport and connected to the internet, but I cannot get to the internet. Web pages just hang and eventually time out. In all my fiddling, ON OCCASION I've been able to get to the internet, but after about 15-30 seconds the connection is lost. Internet connect still shows full "bars" and reads as connected.
The one oddity: In Airport Admin Utility, I see an IP address, a subnet address, and a router address, all supplied by the Cox dhcp server. The router address is similar in the numbering scheme to the IP address. However, when I look at the Network utility (System Prefs: Network:Airport:TCP/IP), the router IP address is 10.0.1.1. The computer IP address is valid (10.0.1.2) - the router IP address is different than what is shown in Airport Admin Util. Should the router addresses be different?
BTW, I've powered on and off all equipment, I've reset the airport extreme base station, and all cabeling is working fine. I took the g4 and the base station to a nearby apple store and was able to connect to the base station without problem.
Could the modem be incompatible? Does cox have issues with Macs, OSX 10.4 (Tiger)? Does Apple have issues with Motorola cable modem? What's going on???
I know I'm rambling a bit, so I'll stop there, but can provide more as needed.
Frustrated,
TallOne