Applications quit unexpectedly on launch

[HK Guy]

Two applications – Photoshop Elements 3 and Canon MP Navigator 3.0 (which came with my Canon MP600 printer/scanner) both quit on launch. No other applications appear affected.

Elements gets most way through its start-up but quits on 'Building TWAIN Menu Items...'. MP Navigator quits immediately.

I have performed all the recommended actions: trashed and re-installed the applications, trashed preferences and trahed caches. No change.

Since MP Navigator contains a scanning application and Elements quits when it's doing some TWAIN-related initialisation, could there be a link? Image Capture is not affected.

Any ideas gratefully received.

Thanks,

Nigel in Hong Kong

Mac: 15" 1.67GHz G4 Powerbook, 1.5GB RAM, OS X 10.4.9 right up to date with all updates.

 

[bobw]

As recommended in this (http://www.adobeforums.com/cgi-bin/webx?13@@.3bbf0e69) thread from the Adobe forums (choose to login as guest to view the posts), you should put a tilda (~) in front of the twain pluggin so it doesn't load. This issue can be caused by a bad twain driver or can happen if you have a scanner or camera setup to use with Photoshop but that its not plugged in

 

[HK Guy]

That's cured the Photoshop problem. The Canon scanning app still quits but I'll do some more troubleshooting when I can get to the scanner and ensure it's connected. Thanks!