Backup docs, emails, etc from dead macbook

B

bigbadjohn

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My macbook will not loads os, how can I get my docs, emails, etc.
before I re-install from recovery dvd that came with computer

Can I boot it with recovery dvd and use disk utility to copy files to a usb drive?
 
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MacBooks tend to eat hard drives, but yes, you can try booting to your restore DVD, and using the Restore function to attempt a backup of your drive.
You should try a "Repair Disk" first, as you may find out that the drive is either not showing in Disk Utility (and has likely stopped working) - or reports that the drive cannot be repaired, etc.
 
You can also use disk utility to create an image of the drive. Just plug in your external HD to have a place to save the .dmg file.
 
If I make an image of drive
how would I restore email, doc etc from image
After clean install of computer

I am a pc person this mac stuff is all new


Thanks
 
After loading the OS, create a dummy user with a different name than any user you had on the system. Mount the disk image, then go to applications/utilities/migration assistant and migration assistant will put everything back like it was, even your apps.
 
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