Black screen installing win 7 with bootc

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RonnieM

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Hallo, I am new to Mac and to forums. I am trying to install Win 7 with bootcamp. I have a new MacBook Pro and I have bought an OEM version of Win 7 Ultimate. I downloaded it and burnt it to a DVD. The DVD boots on a windows PC but I have the following when I try installing it with bootcamp 3 which came with the installed OSX 10.6: When clicking the "install windows" button the screen goes grey, the computer restarts and then the screen goes black and stays that way. The Windows installation screen never appears. I have tried many items listed in many forums but with no success. There seems to be many similar issues around but I have been unsuccessful using them. Can anyone help? I surly hope so. ...Ronnie.
 
I have, after a long battle with trying many thinks including a hardware diagnosis which showed no problem an a complete reinstall of OSX concluded that the optical drive has an intermittent fault. This is the cause and I am taking the matter of a repair up with Apple. Thank you for your time and response. I appreciate it and will undoubtably be in touch with you if I have other problems as I lean to use Apple. Rest regards .... Ronnie.
 
I was under the impression from your other thread that the issue was the copy of Windows that you bought from an unreputable site. :confused:

If you take it to Apple, they will most likely tell you the same thing. If the optical drive works with everything else instead of the Windows that you purchased the download from (as you mentioned in your other thread), then the fault lies in the copy of Windows and not the optical drive.

Original thread: http://macosx.com/forums/boot-camp-os-virtualization-mac/312497-cant-install-windows-7-bootcamp.html
 
It appears the problem always was the hard drive. The problem was intermittent. Windows opened in a PC but failed to load in the Mac. Because the disc reader sometimes worked and because there was no failure message from OSX all I could report was a black screen. For some reason, after reinstalling OSX windows loaded only to have another failure reading during the installation start. Windows then clearly stated that the abortion of the install was due to the disk drive. Thanks for responding. Best regards .... Ronnie.
 
So - - which is the fault (as you have determined), the hard drive, or the optical drive?
You have mentioned both in the same thread.

Why did you start a new thread for the same issue?
 
If you were able to reinstall OS X via the optical drive, then it means that the optical drive is not the problem. If it was, you would have problems with the optical drive no matter what disc you used with it, intermittent or otherwise. If the problem is with the disc that you downloaded and burned only, then there's your problem. Yes, it's going to load up on a PC, but only specific Windows installation discs are meant to be used with Boot Camp and Intel Macs running Leopard or greater. Apple is pretty specific about which ones to use on their Boot Camp site.

Any information that you need regarding Boot Camp and Windows can be found here:
http://www.apple.com/support/bootcamp/
 
As mentioned in my earlier responses; the problem is intermittent. It took six attempts to get the installion DVD loaded and at the end of the install there was a crash. There is no doubt that the drive is faulty but sometimes works.

I can't get the machine to Apple for a replacement in the next 2 weeks as I am overseas on vacation and there is no Apple service here. Do you know whether it might be worth reinstalling the firmware for the drive and where I could get the firmware? Regards .... Ronnie.
 
RonnieM said:
As mentioned in my earlier responses; the problem is intermittent. It took six attempts to get the installion DVD loaded and at the end of the install there was a crash. There is no doubt that the drive is faulty but sometimes works.

I can't get the machine to Apple for a replacement in the next 2 weeks as I am overseas on vacation and there is no Apple service here. Do you know whether it might be worth reinstalling the firmware for the drive and where I could get the firmware? Regards .... Ronnie.
Click to expand...

Have you tested with your OS X installation discs and any other discs that you know to be legit? If they all work without problems even after multiple tries, then it's possible that the issue is not the optical drive but the Windows disc image that you burned after downloading it from that site. AFAIK, the only place that you can download an ISO for any version of Windows is from Microsoft's TechNet site which requires a paid membership. All reputable online resellers usually sell the disc in boxed version, be it an OEM version (which requires a hardware purchase along with it) or the full retail version. Chances are that if you take it to Apple that they will most likely tell you the same thing. Even if after replacing the optical drive you still notice the same issue, it would be quite obvious that it's your Windows disc.
 
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