Broadband crashes on Mac OS 10.3.8

ian27

It all started at 3......
Hi guys,

Okay, I've just installed broadband (512k) on Monday using NTL Freedom. It isn't a permanent connection, it's just the one that I filter through the phone line. I'm using an eMac with OS 10.3.8.

Each time I put my computer to sleep and wake it up again, then reconnect my broadband connection, I get a system crash each time where the screen fades to a dark tint and a message appears on the screen asking me to restart my computer.

I phoned the broadband tech support team about it and at first they said that this is supposed to happen?!? When I explained that a system crashing the computer isn't a very good thing to happen, they agreed and told me to re-install the software. I've done this but no difference.

I'm just wondering if anybody here has encountered the same difficulties and how they got around it. I guess if I can't fix it or find a way to get around it I shall have to find another provider which I really can't be bothered doing.

Thank you.

Ian
 
What kind of broadband is it (DSL, cable, satellite)? How is it connected to your computer (directly through ethernet or USB, through a router, wireless)? Did you install any software from the ISP? How is your "Network" pane of the System Preferences configured?
 
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