Hi All, I'm new and I have a question about using the character viewer from the drop down menu when you click the language flag. It used to be so easy. There was an insert button now that I have Mountain Lion, I have no clue how to use any of the characters. I've saved some to "favorites" but I can't drag them into a text, even a pages doc so what do I do. Some of them I use regularly. BTW, your "smiley" viewer isn't working for me and I just had a big system clean up by a tech I know and trust.