Sorry, I've been using comcast (and @Home prior to that) for around 3 years, with few complaints, except last year during a changeover. comcast is somewhat slower than @Home (usually tests @1.6 MB - fast enough for my needs) Iv'e used my connection on about 6 different Macs and Pcs, with never a problem with setup. (except for Mail, which only would happen on my own system anyway.) Sorry about your local probs with Comcast, I don't consider it overpriced, but YMMV