I work for a small business that relies a lot on consistent email communication. We are using a GoDaddy email account that we have set up through our Microsoft Entourage programs on all of our Mac computers (all four of us work on Macs).
We have been bombarded by error messages on Entourage. For example just today I have received two error messages: Internal error (-17900) saying "Mail could not be sent" and Sorry, over your relay limit (-17099) saying "Mail could not be sent."
Over the past few weeks we have gotten Error -3259, Error -2171, Error -17895.
It is becoming extremely frustrating!
I have tried researching some of these problems on line but have not found a whole lot of helpful information. I spoke with a rep at GoDaddy to see if it had to do with our email server itself. He said that everything seemed to be set up properly and that it was either a problem with the Microsoft program or with the Internet Service Providers.
I would really love some help on figuring out what the issue is, why we are receiving so many error messages, and how we can ensure that we wont receive anymore and that our emails will be sent properly. Do you think you can help?
Thanks!
Andrea
We have been bombarded by error messages on Entourage. For example just today I have received two error messages: Internal error (-17900) saying "Mail could not be sent" and Sorry, over your relay limit (-17099) saying "Mail could not be sent."
Over the past few weeks we have gotten Error -3259, Error -2171, Error -17895.
It is becoming extremely frustrating!
I have tried researching some of these problems on line but have not found a whole lot of helpful information. I spoke with a rep at GoDaddy to see if it had to do with our email server itself. He said that everything seemed to be set up properly and that it was either a problem with the Microsoft program or with the Internet Service Providers.
I would really love some help on figuring out what the issue is, why we are receiving so many error messages, and how we can ensure that we wont receive anymore and that our emails will be sent properly. Do you think you can help?
Thanks!
Andrea