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Dairmuid Short

Registered
I am using MacOS High Sierra version 1.13.6. I have downloaded an app called Family Tree Builder but right click and open does nothing. No response at all. I thought it might be a problem with that particular app but then I downloaded some security software for my internet banking and that, too, will not respond. What is the solution?
 

Cheryl

Rosie Moderator
Staff member
Mod
It is your security setting that is preventing the app from opening/installing.

Go to System Preferences>Security & Privacy
Click on the padlock at the bottom of the window to unlock it. Type in your password.
In the General tab - in the bottom half under Allow apps downloaded from: select 'App store and identified developers'.
Click on the padlock to lock the setting.

Now give those apps a try.
 

Whitehill

Registered
I had a similar problem a couple weeks ago, but with ‘old’ apps. Not all, but some, and frequently used. Click on a dock icon - nothing. Double click an app file - nothing. Right click and select open - nothing.

A reboot fixed it.
 

Dairmuid Short

Registered
It is your security setting that is preventing the app from opening/installing.
Go to System Preferences>Security & Privacy
Click on the padlock at the bottom of the window to unlock it. Type in your password.
In the General tab - in the bottom half under Allow apps downloaded from: select 'App store and identified developers'.
Click on the padlock to lock the setting.
Now give those apps a try.
 
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