external HD will not show up

[zoranb]

How can i reach the files on this HD, is there an app that can do more than DiskUtility? For starters just to see the drive?

 

[Satcomer]

What version of OS X on what Mac are you running? Have you reset the Pram? How is the drive formatted? Is the drive firewire or USB?


When you are asking for help can you be a little more clearer so people can help you. Thanks.

 

[zoranb]

Im running 10.4.11
Why would i reset Pram?
Drive is formatted fat32
Its USB
also it wont show up in windows either!

 

[Kees Buijs]

Im running 10.4.11
Why would i reset Pram?
Drive is formatted fat32
Its USB
also it wont show up in windows either!

Than most likely the drive or external casing is bad. Try to take the drive out of the casing and connect it to a computer using the IDE or SATA port on the mainboard. If that does not work (if even the drive itself is not seen), it certainly is bad and ready for replacement.


Good luck, Kees

 

[Satcomer]

Im running 10.4.11
Why would i reset Pram?
Drive is formatted fat32
Its USB
also it wont show up in windows either!

1. To reset the Pram will reset the chip that looks for disks (among other resets). Reset the Pram (without the USB disk attached) to reset the ports on your Mac.

2. Are you sure the USB cable is good then? I ask because either the case, hard drive in the case or the USB cable will be the problem.