Family M7572 G3 Firewire Powerbook 10.4 loaded then nothing...

V

Vintagealuminum

Registered
I hope this has not been answered before...
Powerbook G3 Firewire Family 7572 worked o.k. until I installed new 10.4 Tiger just purchased this week....
Loaded o.k. and then restarted to gray screen with the running circle......
Called Apple Support & technical support (no help)...
Restarted repeatedly after pushing reset button w/ pen in rear flip down access panel (tried everything else).
Best I can get is blue screen w/ refresh arrow, proceed arrow, 10.4 icon, and 10.4 installer icon in the center.
When I click on either 10.4 icon or 10.4 installer icon, nothing happens.
I chose the "Erase & Install" when I originally installed 10.4 and do not have the original OS software to re-install.
Memory installed is maximum internal & was upgraded less than 100 operating hours ago....
Help please?
 
First thing I would do is eliminate the memory question: take all 3rd-party or recently installed memory out, leaving only what you had before the upgrade. Mac OS X tends to get "pickier" about RAM quality as the version number increases, and Tiger especially so.

That would be the first thing I eliminate before troubleshooting any further...

What did Apple Support say?
 
The internal memory was installed about 100 hours ago & has been working fine...
No peripherals connected or were connected at install.
Only 10% or less of memory available was being used at the time of install.
This should not be happening....
Apple has no clue at tech support.
 
I know -- but you say that you just installed Tiger this week, and that the RAM is also new. When it was running fine, you were running OS X 10.3 or earlier, correct?

If you can, try resetting both NVRAM and PRAM (to reset NVRAM: hold command-option-o-f at startup, type "reset-nvram" <enter> then "reset-all" <enter>, to reset PRAM: hold command-option-p-r at startup and keep held down for a reboot count of 3).

I still suspect RAM, though, and it's not out-of-the-question that the RAM operated just fine on an earlier OS, but is now causing problems with trying to install Tiger. I vote it's worth trying to revert back to previous RAM config, but of course, it's up to you. If you revert back to a previous RAM state, and that happens to let you install Tiger, then you can always re-install the RAM once you get a working install going.

Which OS was on the PowerBook previously?
 
Have the latest Firmware updates been installed previous to 10.4's installation? Does the machine need you to have the OS in the lower 8 GB of the harddrive?
 
After memory upgrade to max capacity, no internet access used, about 100 hours or 6 months ago...
Notebook had been used for word processing...
Apple did not advise prior to purchase or afterwards, when problems arose, of any areas updates needing do be installed.


Could my hard drive just coincidentally "died"?
 
OS 10.4 sucessfully installed....
I don't know if the advice I tried about disabling the additional installed memory worked, but I was able to install OS10.4 from the install disc
after disabling the additional memory...

For anyone with a similar problem.....

My Powerbook has a Power PC 750 CPU
128MB of SDRAM in Slot J2
512 MB of SDRAM in Slot J1

Thanks for the help!:)
 
Is it a WallStreet, Lombard or Pismo G3 PowerBook? What MHz does it run? Is the keyboard black or brownish-translucent?
 
fryke said:
Is it a WallStreet, Lombard or Pismo G3 PowerBook? What MHz does it run? Is the keyboard black or brownish-translucent?
Click to expand...

This is the last G3 I believe, a Pismo Firewire.
500 MHz/1 MB Cache/128 MB/20 GB HD/8MB Video/DVD
Manufactured 2000
 
Ah okay... Then we definitely know it should support Tiger, and I would look at replacing the RAM that doesn't work with Tiger. It seemed strange to me at times, too, that RAM which worked perfectly fine in OS 8/9 and even 10.x suddenly wouldn't work with 10.3 or 10.4... But I'm guessing there's a reason why Apple changed things. Maybe you'd have had crashes or serious slowdowns using the RAM...
 
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