Hello...my pc had two partitions on it. One was supposed to be a small partition (20GB) for OS and the other (60GB) was supposed to be used for all other applications. Anyway, we never used the second partition and quickly filled up the 20GB partition. In order to resolve this we needed to reformat the drive. I used a Maxtor external 300GB drive as my back up device. The first thing I did was move all my music files over to the external drive because my 20GB partition had very little room so this allowed me to recapture some extra space while we prepared for the C: reformat. Once all the music files were moved over we backed up the remaining C: partition (16GB) to the external drive. We then attempted a reload of windows and reformat of the c: drive but we made a critical mistake. We accidentally reformated the external drive and reloaded windows onto the external drive. We discovered our mistake because when we rebooted we got back to my previously installed windows desktop which shouldn't have been there. We then rebacked up the C: drive less all the music that was lost in the first external drive reformatting, reformated the C: drive, reloaded windows, restored the backed up C: drive and now have a full 80GB C: drive single partition. Is there any way to get this music back? I can see all the files but when you click on them they can't be found. Will itunes allow us to redownload all our missing songs at no charge?