Help! Printer problems!

martinatkinson

Registered
Hello!

I received a free Lexmark Z23 printer with my Quicksilver 733Mhz G4. However, when I bought the black ink and the Belkin 6' USB cable it will not print.

It is setting up the print cartridge installation and then tells me it needs to print a sample alignment page. I tell it to continue and it comes up with an error saying:

An Error Occured During Printing:
The alignment page couldn't be printed.

I have contacted Lexmark about it and they had me download a 16MB file (I have only a 2400baud connection so it took all night). This morning I resinstalled and tried again. Same thing.

Can anyone help:confused:

Albert
 
Are you sure the print cartridge is all the way in there? You have to really force those Lexmark ink cartridges until they 'click' into place.
 
Hello!

Thanks for your reply. I don't know what the problem was. I booted into OS 9.21 and set up the installation there. It printed the alignment page and when I booted into OS 10.04 it works!

Thanks so much for you help!

Albert
 
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