Help with kernel panics

pensfan

pensfan

Registered
Recently, I've been getting a lot of kernel panics. I had two this morning. Good news is I'm going to buy an i7 iMac in the next month or so. Bad news, I'd like this to quit in the mean time! I've posted the log from my most recent panic below. I'm using 10.6.2.

Can anyone see anything there?

TIA,
Kevin

Fri Nov 13 10:56:38 2009
panic(cpu 1 caller 0x2a7ac2): Kernel trap at 0x011be835, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x0c4ffb25, CR3: 0x00101000, CR4: 0x000006e0
EAX: 0x000074f5, EBX: 0x00018640, ECX: 0x0c4f8630, EDX: 0x0c4f861c
CR2: 0x0c4ffb25, EBP: 0x2feeb878, ESI: 0x00007509, EDI: 0x0c4f8630
EFL: 0x00010202, EIP: 0x011be835, CS: 0x00000004, DS: 0x2fee000c
Error code: 0x00000002

Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x2feeb6d8 : 0x21b2bd (0x5cf868 0x2feeb70c 0x223719 0x0)
0x2feeb728 : 0x2a7ac2 (0x591c30 0x11be835 0xe 0x591dfa)
0x2feeb808 : 0x29d968 (0x2feeb824 0x1d7 0x2feeb878 0x2feeb878)
0x2feeb81c : 0x11be835 (0xe 0x48 0xc4f000c 0xc)
0x2feeb878 : 0x11bb84b (0xc4f861c 0x31ad9436 0xe 0xfdd0)
0x2feeb938 : 0x11b7742 (0x2feeb98c 0x2feeb990 0x2feeb994 0x2feeb984)
0x2feeb9b8 : 0x316fda (0x0 0x5666e04 0x2 0x2feeba1c)
0x2feeba38 : 0x32c463 (0x5666e04 0x2 0x31ad9400 0xc593860)
0x2feeba68 : 0x34b2bb (0x5666e04 0x2 0x31ad9400 0xc593860)
0x2feebbe8 : 0x352140 (0x31ad9400 0x1 0x0 0x2feebc34)
0x2feebc68 : 0x353a46 (0x1 0x0 0x0 0x0)
0x2feebd88 : 0x4afc47 (0x525eb4c 0x0 0x31b2c900 0x0)
0x2feebe48 : 0x498386 (0x525e8d8 0x0 0x2feebec4 0x31b2c900)
0x2feebe78 : 0x49606e (0x5ca0ed0 0x2feebec4 0x0 0x2feebf54)
0x2feebf18 : 0x4961cc (0x2feebf54 0x5ca0ed0 0x28987340 0x0)
0x2feebf78 : 0x4ee5dc (0x730c540 0x6614000 0x6614044 0x0)
0x2feebfc8 : 0x29deb8 (0x6a507ec 0x0 0x4 0x6a502d8)
No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xb0312bc8
Kernel Extensions in backtrace (with dependencies):
com.cisco.nke.ipsec(2.0.1)@0x11b5000->0x1223fff

BSD process name corresponding to current thread: Safari

Mac OS version:
10C540

Kernel version:
Darwin Kernel Version 10.2.0: Tue Nov 3 10:37:10 PST 2009; root:xnu-1486.2.11~1/RELEASE_I386
System model name: iMac4,1 (Mac-F42787C8)

System uptime in nanoseconds: 9863893844377
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0xd4d000, size 0x12288) - last unloaded 223545483205
loaded kexts:
com.cisco.nke.ipsec 2.0.1 - last loaded 46302417448
com.kensington.mouseworks.driver.VirtualMouse 3.0
com.kensington.mouseworks.driver.KMWUSBHIDMouse 3.0
com.kensington.mouseworks.iokit.KensingtonMouseDriver 3.0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHWSensor 1.9.2d0
com.apple.driver.AppleHDA 1.7.9a4
com.apple.driver.AppleUpstreamUserClient 3.1.0
com.apple.kext.ATIFramebuffer 6.0.6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.AppleIntelYonahProfile 14
com.apple.driver.ACPI_SMC_PlatformPlugin 4.0.1d0
com.apple.driver.AppleLPC 1.4.9
com.apple.ATIRadeonX1000 6.0.6
com.apple.driver.AppleBacklight 170.0.14
com.apple.driver.AppleIRController 251.1.4
com.apple.driver.Oxford_Semi 2.5.1
com.apple.iokit.SCSITaskUserClient 2.6.0
com.apple.driver.AirPortBrcm43xx 411.91.20
com.apple.iokit.IOAHCIBlockStorage 1.6.0
com.apple.iokit.AppleYukon2 3.1.14b1
com.apple.driver.AppleUSBHub 3.8.4
com.apple.driver.AppleAHCIPort 2.0.1
com.apple.driver.AppleIntelPIIXATA 2.5.0
com.apple.driver.AppleFWOHCI 4.4.0
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleUSBUHCI 3.7.5
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 96.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 96.0.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.DspFuncLib 1.7.9a4
com.apple.driver.AppleHDAController 1.7.9a4
com.apple.iokit.IOHDAFamily 1.7.9a4
com.apple.iokit.IOSurface 73.0
com.apple.iokit.IOBluetoothSerialManager 2.2.4f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOAudioFamily 1.7.2fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.0.1d0
com.apple.driver.AppleSMC 3.0.1d2
com.apple.iokit.IONDRVSupport 2.0
com.apple.kext.ATI1600Controller 6.0.6
com.apple.kext.ATISupport 6.0.6
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.driver.CSRUSBBluetoothHCIController 2.2.4f3
com.apple.driver.AppleUSBBluetoothHCIController 2.2.4f3
com.apple.iokit.IOBluetoothFamily 2.2.4f3
com.apple.driver.AppleUSBHIDKeyboard 1.2.0a3
com.apple.driver.AppleHIDKeyboard 1.2.0a3
com.apple.iokit.IOUSBHIDDriver 3.8.4
com.apple.driver.AppleUSBMergeNub 3.8.5
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.0
com.apple.iokit.IOUSBMassStorageClass 2.5.1
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.0.0
com.apple.iokit.IOFireWireSBP2 4.0.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOATAPIProtocolTransport 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.0
com.apple.iokit.IO80211Family 310.6
com.apple.iokit.IOUSBUserClient 3.8.5
com.apple.iokit.IOAHCIFamily 2.0.2
com.apple.iokit.IOATAFamily 2.5.0
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IONetworkingFamily 1.9
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOUSBFamily 3.8.5
com.apple.iokit.IOHIDFamily 1.6.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOACPIFamily 1.3.0
com.apple.iokit.IOPCIFamily 2.6
 
Interesting. But while I'm using a Kensington mouse, Mouseworks isn't installed. I looked in System Preferences and it wasn't there. Then I looked in my applications folder and nothing. And then I spotlight searched and nothing.
I think I did have it installed at one point, though. Any suggestions now?
 
Code: 
System uptime in nanoseconds: 9863893844377
unloaded kexts:
com.apple.driver.AppleFileSystemDriver	2.0 (addr 0xd4d000, size 0x12288) - last unloaded 223545483205
loaded kexts:
com.cisco.nke.ipsec	2.0.1 - last loaded 46302417448
[b]com.kensington.mouseworks.driver.VirtualMouse	3.0
com.kensington.mouseworks.driver.KMWUSBHIDMouse	3.0
com.kensington.mouseworks.iokit.KensingtonMouseDriver	3.0[/b]
While you may have "uninstalled" the Mouseworks application, the low-level system drivers are still apparently installed -- as referenced above.

The Mouseworks application would have nothing to do with system stability. If a standard, run-of-the-mill application is incompatible with Snow Leopard, then the application would most likely exhibit instability -- not the system as a whole. When the system as a whole exhibits instability, then more than likely an incompatible kernel extension (the bold lines in the quote above) exists in the system. Those Mouseworks kernel extensions are still getting loaded at boot time, and thus may be causing the instability with your system.

The Mouseworks driver download from this page includes an uninstaller alongside the installer:

http://us.kensington.com/html/1385.html

I highly recommend downloading it and running the UNinstaller to remove the kernel extensions that weren't removed with your previous uninstall attempt.

It's possible that the uninstaller will complain or throw an error at you claiming it can't uninstall the program because it can't find the application that you removed earlier. In this case, you may want to run the installer program to install Mouseworks (which should install a complete set of kernel extensions and the application), then immediately after installation, run the UNinstaller to remove the application as well as kernel extensions.

Mind you, only do this if the original attempt at uninstalling fails for the reasons listed.
 
Thanks for the suggestion. I did download Mouseworks and it allowed me to uninstall right away. I've restarted and hopefully left the kernel panics behind me. Appreciate the help.
Kevin
 
Good deal. If you get another panic, post the log again so we can verify that the Mouseworks drivers are or are not present, and we can continue troubleshooting.
 
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