Originally posted by doppelbock
i don't mean to pick on the original poster, but this is just the kind of stuff that makes apple shy away from making this update available officially as a download........tech support nightmare.....
That's fer sure...
in this transitional time the norm is likely to be that most people have all sorts of equipment in all sorts of levels of support and suportability.
Toast seems to think it knows how to handle .dmg files but in fact, does not.
you have to have some way to convert the image to something Toast understands will be a mac HFS+ volume and then burn it.
Ideally, you should have no problem burning in the OSX but here comes the transitional factor with tons of people having only SCSI burners or unsupported USB devices.
At the same time, there is plenty of information out there with lots of workarounds that may or may not assume you have yet another easily achieved situation (like drive copies to spare partitions....) so basically it comes down to no single solution working for any kind of majority...except burn it to a cd and distribute cd's.
This unfortunate situation has lead to a bunch of wailing and gnashing of teeth, as some kind of Apple sponsored plot to steal your money.
If it was a paid upgrade, it would cost over a hundred.
Distributing CD's still has overhead.
$20 is reasonable to cover the costs. .... Certainly makes no profit.
If your boss comes to you and says c'mon work a bunch of overtime for free and help us pack up this shipment for all of our dedicated customers....you might have a few choice phrases you hope he eternally remembers.
