I received a replacement 750GB external hard drive from Western Digital. The drive is currently formatted for FAT32. The previous (defunct) hd was also FAT32, which I did not realize upon receiving and using. When trying to save large files in Final Cut Pro, the hard drive would save numerous files with none over 2GB in size. I think that FAT32 was the reason. With the new hd, I want to get off on the right foot, to format for my Mac.
I contacted Western Digital technical support for advice on formatting the hd. They were no help. After almost an hour the tech said that I needed to contact Apple technical support because in Finder Window when I click on Macintosh HD, I did not have the utility "First Aid Erase Partition Restore" to click on.
Does this make sense? I raised the possibility the First Aid utility might be a feature with Leopard. Since I have Tiger OS (10.4.11), I thought this might be the a contributing factor why it didn't show up.
Still, all I need to do is format this new HD, right? Can't be that complicated (I hope). Can anybody help?
I contacted Western Digital technical support for advice on formatting the hd. They were no help. After almost an hour the tech said that I needed to contact Apple technical support because in Finder Window when I click on Macintosh HD, I did not have the utility "First Aid Erase Partition Restore" to click on.
Does this make sense? I raised the possibility the First Aid utility might be a feature with Leopard. Since I have Tiger OS (10.4.11), I thought this might be the a contributing factor why it didn't show up.
Still, all I need to do is format this new HD, right? Can't be that complicated (I hope). Can anybody help?