Install of Mac OS X

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Pumpkin1019

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I had gotten my Mac a couple of years ago, and it worked fine for a while. Just here recently programs have been shutting down for no apparent reason. I had done all the updates until then. So anyway, I found my disks that came with the Mac and used the one labeled Additional Software & Apple Hardware Test. This test said that I had a memory problem.

Then I used the disks Labeled Mac OS X Install Disk 1 to begin reinstalling the program without loosing any of the saved files. While it was running the disk, I ended up with the "blue screen of death". So then I manually shut the system down and booted it back up and then selected it to Erase and Install. Still the "blue screen of death". I have done this several times now and as far as it has gotten is checking the system and then it gets to the Duetch language thing.. and then to the "blue screen of death". What do I do? I can't even get the disk out of the disk drive. help please.....
 
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Memory problems are hard to diagnose so if your hardware test diagnosed it, you have to replace your bad memory. Bad memory will generate errors in your volume which will get worse until everything fails--which is what you have. I write from experience.

--J.D.
 
Well - the test said you had a memory problem.
If you get that result with Apple Hardware Test, that would explain why your apps hang and crash and installer isn't really ding what it's supposed to either.
You can confirm the memory issue with memtest - and well, the fix to RAM gone bad is to replace it. Sometimes reseating it may make a difference so you can try that first but chances are here it won't do it, if it was working fine for a long time before.
 
Consider yourself lucky that AHT caught it. A lot of times memory issues are intermittent and if you're lucky (like you were) they are easy to catch provided a diagnostic tool picks up on it, but otherwise pinpointing bad RAM is a nightmare unless its showing textbook symptoms like flashing power LED, error beeps, or no video.

Point is the RAM tested bad, its cheap and easy to find/install, you should have saved yourself the grief and replaced the RAM. If you have more than one chip, leave one chip installed and test again until the bad chip fails.
 
I don't know how to get the cd out. I was told by one of the techs to use a paper clip and manually eject it. However, I have used a paper clip and stuck it in about an inch and a half on the top and on the bottom. I didn't feel anything. I didn't want to stick it in too far cause I didn't want to mess up the disk that is stuck in the cd drive. I need to get the cd out of their so I can rerun the Apple Hardware Test for a second time like the tech asked me to do before they closed out my ticket.
 
The problem is: recent (last five years or so) slot-loading CD drives don't have manual eject mechanisms. So, How do you eject that stubborn disk?
Restart your Mac, while holding the mouse button down (that would be the left-click, if you have any question about that). Shortly after the video turns on, the disk should eject, so continue holding that mouse button until that happens.
 
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