Mac G4 not starting

[Mrs. Vann]

I am receiving the "You need to restart your computer" message on my PowerBook G4. I receive no resolution when I attempt to restart and/or reset PRM. I then attempted to start the computer with the "Software Install and Restore 2 of 2" disk, to no avail - I still just get the grey screen.

Do I need to use the Restore disk to re-install the OS? If so, how do I get the disk to start without having access to finder or menu items? If not, what path do I need to take to resolve this very annoying problem?

Thank you ever so much for your assistance!

 

[ElDiabloConCaca]

You need to use the first Software Restore disk (1 of 2) -- 2 of 2 contains additional applications to install, and is not a "bootable" disk.

 

[Mrs. Vann]

Thanks. I only have the disk 2, but I'm searching around to see if I just misplaced disk 1.

 

[Mrs. Vann]

Do you know of any other method to resolve the issue of getting around this "need to restart your computer" message and back to normal?