Mac Mail Not Receiving

E

Erskine

Registered
Hi

We've just taken delivery of a new Mac Pro and all is well except I cannot get Mail to receive any incoming mail. It sends allright but won't receive. I work for a charity (ex-service) which has it's own IT Department and they have given me the server settings and told me it's an exchange server. I have set Mail up according to the settings but no joy. What can I try?

Many Thanks

Sandy McGhie
 
It is curious that you can send. However, the MacOS X 10.6 version of Mail is compatible with only Exchange Server 7 [or older] in Exchange mode. If your firm uses an older version of Exchange Server, then you must use IMAP to access it.

If your Exchange Server is indeed Version 7, then consider yourself lucky. Your IT staff appears willing to help you. Each Exchange installation is unique. Have a member of IT staff to help you work through this issue.
 
Sandy ask the IT staff what port the Exchange server sends user email. See if the setup is set to that port.
 
You must log in or register to reply here.
Back
Top