I am new to the Mac world and am loving it! But I do have a big issue with connecting my MacBook Pro to the internet at my home. I am a teacher and we just got our Macs re-imaged and now when I bring my Mac home to work at the house, I can no longer get online. Just last week with the old image I could get on no problem.
I am able to connect to "wired" internet (that is how I am posting this message) but when I go for wi-fi I lose it. I know the router is working because my wife's PC is connected just fine.
I have attempted some troubleshooting and have been advised that maybe I have the wrong encryption key, and when the Macs were re-imaged something is not compatible, but I am having trouble getting ahold of the IP address and getting access to my router configs.
Any help would be hugely appreciated as school just started and a faulty internet connection is not ideal. Thanks alot.
I am able to connect to "wired" internet (that is how I am posting this message) but when I go for wi-fi I lose it. I know the router is working because my wife's PC is connected just fine.
I have attempted some troubleshooting and have been advised that maybe I have the wrong encryption key, and when the Macs were re-imaged something is not compatible, but I am having trouble getting ahold of the IP address and getting access to my router configs.
Any help would be hugely appreciated as school just started and a faulty internet connection is not ideal. Thanks alot.