ora
Registered
I thought someone had posted on this but searching gives nothing.
http://www.themacnurse.com/Joomla/
These guys claim to be the first free mac tech support, well kinda. I saw some replies to a blog post by parts of their team and they know about us, just say they are different as they give "live" support. I'm not sure where they get their volunteer tech base without growing out of an existing community. Also i wonder if the live support will give proper coverage to all time zones, definitely an advantage to our ticketing system.
Reminds me i haven't answered any questions for a while though, so I'll go do that .
http://www.themacnurse.com/Joomla/
These guys claim to be the first free mac tech support, well kinda. I saw some replies to a blog post by parts of their team and they know about us, just say they are different as they give "live" support. I'm not sure where they get their volunteer tech base without growing out of an existing community. Also i wonder if the live support will give proper coverage to all time zones, definitely an advantage to our ticketing system.
Reminds me i haven't answered any questions for a while though, so I'll go do that .