look around the forums here. at any one time there are up to and around 100 problems relating to someones mac. see how many you can answer, effectively, and see which ones you are most confident with. the mac is very easy for new people to use, but at the end of the day, it one of the most complex pieces of software you're ever likely to use, and has all the problems associated with that much complexity. even mac os goes wrong, and a lot by the looks of these forums.
the text in my dashboard widgets is, for some reason, placed too high in some widgets, also, incorrect characters are displayed (é instead of degrees, for example). how would i go about fixing this, for example?