Mail 3.3

AFAIK & FWIW, I have the up-to-date version of Mail.app (2.1.3) and the version you mention doesn't show up in Software Update so I'm not sure if it's a typo or not? (v 3.3) ...

Ah, now I see it ... it's Leo only ... and my iMac's Tiger powered :)

Have you checked Mail.app Prefs to see what is showing there in the "General" section?

In Mail.app, the keyboard shortcut to showing the Preferences window is Command + , ... actually, for most apps this shortcut is good, AFAIK.

Were you using one of the default OS "new mail" sounds or had you added one of your own to the group (like I have, as shown in the image below)?

​

The default group of System Alert sounds are located here:

MacintoshHD ~> System ~> Library ~> Sounds​
The default location for any user added sounds (use iTunes to convert any added sounds to the necessary .aif format) is:

YourUserAccount ~> Library ~> Sounds​
Finally, check:
Finder ~> System Preferences ~> Sound ~> Sound Effects Tab​
  • Look to see what is selected in the "Play alerts and sound effects through:" pull-down menu.
  • Check where the slider is set at "Alert volume".
  • Check where the slider is set at "Output Volume"
  • Make sure the 'Mute' box is unchecked.
 
VirtualTracy

I have added my own sound bite "You got Mail" -- real original eh!!

All is set fine in the preferences.

The incoming mail sound plays occasionally-- about 2-4% of the time, so I know it is active--sounds fine.

All was normal until about 4 weeks ago or so & I cannot relate it to anything specific--it seemed to just disappear one day.

I tried even reinstalling the combo update into my Macbook (10.5.4)--no luck.

The macosx.com techs had no solution--they tried.

I notice on other forums that this problem is common---maybe a new glitch in the program---not sure---does not seem to be any workarounds that work.

I appreciate any thoughts .

Dr Mike.
 
I had the same problem. What I did to fix mine was to delete the rule, quit Mail, relaunch Mail and re-create the same rule again. Hopefully this experience might help you.
 
Gave it a try--no luck.

Only had 2 rules in place--one or Apple news & one for writing colors--got rid of them both.

Thanks for trying.

Dr Mike.
 
Well also on another occasion I wrote down my email server setting then i went to /Users/UserName/Library/Preferences/ adn deleted com.apple.mail.plist . This reset Mail so i had to set it back up. However no saved email was touched so your old email will be safe.
 
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