Mail and Address book crash

[cybiont]

Hi there

Been out of luck lately. My girl friend's iBook with OSx 10.4.8 has started to act strangely.

1) The Apple Mail program did have some fits. Not wanting to send, just turning of etc. I thought the problem was PGP and uninstalled PGP without luck.

2) Did delete the .plist files connected to the Mail and the folder user/library/mail. No luck still. The program now stopped to open. Did not save a backup of the deleted files

3) Mail does not start.

4) Address book does not start

Here is a part of the crashlog for Apple mail and Address book

Can any one help pls?

email: tomas@cctg.org

MAIL CRASHLOG
0x94e92000 - 0x94ea1fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x94ea9000 - 0x94ed6fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94edd000 - 0x94eedfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94ef1000 - 0x94f20fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94f30000 - 0x94f4dfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x9566d000 - 0x956fbfff com.apple.WebKit 418.9 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x95757000 - 0x957edfff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x9582a000 - 0x95b36fff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x95cbf000 - 0x95ce8fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95cf0000 - 0x95d6afff com.apple.syncservices 2.4 (189.2) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x95f12000 - 0x95f44fff com.apple.PDFKit 1.0.1 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit
0x96edf000 - 0x96efefff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9756f000 - 0x97594fff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/LatentSemanticMapping
0x97f94000 - 0x97fa2fff com.apple.DMNotification 1.0.3 (32) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotification
0x981b3000 - 0x98284fff com.apple.QuartzComposer 1.2.3 (32.21) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
0x98301000 - 0x98301fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9847a000 - 0x98492fff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x98849000 - 0x9888cfff com.apple.ISSupport 1.0.3 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x988b2000 - 0x988cefff com.apple.DotMacSyncManager 1.0.3 (49) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMacSyncManager
0x989f3000 - 0x98a35fff com.apple.PAPICommon 2.4 (123) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegacy
0x99ee0000 - 0x99eebfff com.apple.IMFramework 3.1.1 (427) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x99ef6000 - 0x9a04ffff com.apple.MessageFramework 2.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/Message

ADDRESS BOOK CRASHLOG

/System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x936e0000 - 0x936e0fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x936e2000 - 0x93d15fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x940a2000 - 0x94112fff com.apple.CoreData 80 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9414b000 - 0x9420efff com.apple.audio.toolbox.AudioToolbox 1.4.3 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x94260000 - 0x94260fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94262000 - 0x94435fff com.apple.QuartzCore 1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9448b000 - 0x944c8fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x944d0000 - 0x94520fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x946c4000 - 0x946d3fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x946db000 - 0x946e7fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9472d000 - 0x94745fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94cd0000 - 0x94e00fff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94e92000 - 0x94ea1fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x94ea9000 - 0x94ed6fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94edd000 - 0x94eedfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94ef1000 - 0x94f20fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94f30000 - 0x94f4dfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x9563c000 - 0x95664fff libcurl.3.dylib /usr/lib/libcurl.3.dylib
0x95cf0000 - 0x95d6afff com.apple.syncservices 2.4 (189.2) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x95f5c000 - 0x95f61fff com.apple.URLMount 2.1.3 /System/Library/PrivateFrameworks/URLMount.framework/Versions/A/URLMount
0x96d1f000 - 0x96d77fff com.apple.XQueryA 1.0.0 /System/Library/PrivateFrameworks/SearchEngine.framework/Versions/A/Frameworks/XQueryA.framework/Versions/A/XQueryA
0x975a6000 - 0x975fafff com.apple.SearchEngine 1.0.7 /System/Library/PrivateFrameworks/SearchEngine.framework/Versions/A/SearchEngine
0x97f94000 - 0x97fa2fff com.apple.DMNotification 1.0.3 (32) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotification
0x98849000 - 0x9888cfff com.apple.ISSupport 1.0.3 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x988b2000 - 0x988cefff com.apple.DotMacSyncManager 1.0.3 (49) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMacSyncManager
0x989f3000 - 0x98a35fff com.apple.PAPICommon 2.4 (123) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegacy

 

[cybiont]

hi again
I did now use pacifier and tried to reinstall Apple Mail. The problems are still there

 

[Satcomer]

Try to make a test user account on the Mac and see if the problem is still there. If it is, then something in OS X is wrong. If the problem doesn't follow you into the Test user account then you know it might be a corrupted preference file.