Mail Problem

S

sjkovich@mts.ne

Registered
Help!

I'm on an iMac 10.3.9 and am having a problem in Mail. Just below the tool bar where the computer indicates what it's doing with the in-coming mail, the little indicator, in the right hand corner, just keeps spinning around. At the moment, it's stuck on "Updating color for message 7 of 7". I can't quit Mail unless I force quit. I did click on that spining thing and got a window up that's labeled Activity Viewer and it says it's "restoring open windows". When I click on "stop" nothing happens. This has been going on for 2 days now ........ restart does nothing.

I'm a senior citizen and not all that fluent in tech language so you have to be really specific with your answer ....... sorry.

Merry Christmas! Happy Holidays! Happy Hanukkah! Hope I covered everybody.
 
You could try trashing your mail inbox and see if that will help.

Quit Mail and go to Home > Library > Mail. Look for the folder with your account name on it. Open this folder and trash the INBOX.mbox file.

I am assuming you are using POP to retrieve mail. If you are using IMAP, the file to remove is INBOX.imapmbox.

Launch Mail and a new INBOX.mbox (or INBOX.imapmbox) file will be created automatically by Mail within the account named folder the next time you retrieve mail.

Feedback please.
 
Hi,

I'm having the same problem and tried your solution. However, the program continues to lock up. Thanks for the suggestion.

kc in Tennessee.
 
Unless somebody comes up with a better sugggestion, you could do a back-up and then an ARCHIVE & INSTALL re-installation of your system, using the installation CDs. A bit drastic, but might work.
 
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