My optical drive doesn\'t see nor read my disks, it\'s not mounting

A

allexis

Registered
Hi thank you!!!!! Gosh, i just posted this but i don't think in the right place as i have been assigned a ticket number and rec'd an email telling me my ip is logged..i hope they don't charge for advice! I'm a desperate woman with a small wallet at the moment! :( but much gratitude and appreciate you all very much!!

i have a ibook g3 running osx 10.4.2 toast titanium 6 and suddenly she is indicating there is no disc in the drive when i go to use toast and i realize it is not appearing on the desktop nor elsewhere just in ATA. it is neither reading nor writing from the disk drive. the optical drive isn't seeing it.

i have tried rebooting and different disks but it doesn't respond. please know i am not a seasoned veteran here, I'm a layman. thank you for any and all time and assistance to my dillema!! You're all terrific in my opinion ! :)



I do know when i look under ABOUT THIS MAC:

It lists the following:



SONY CD-RW CRX800E:



Model: SONY CD-RW CRX800E

Revision: 1.3g

Detachable Drive: No

Protocol: ATAPI

Unit Number: 1

Socket Type: Internal



 
Calm down Allexis, we don't charge much. Your first born will do :)

Put your OS disc in and try booting off the by holding the C key down. Let us know if it boots to the disk.
 
Gosh,
My friend gave me this mac and i don't have the disk and she's out of state!!
any alternatives :(

HELP!!
Safe and Healthy holidays to ALL and THANK YOU!!
 
I would try Repair Permissions using Disk Utility in your Utility folder, then trying a disk.

You should also get the discs for the machine, or a retail copy of the Operating System, You should always have these discs close to your machine.
 
I am so terribly sorry. I had lost my info for the site and found it in an old notebook. ;( I looked up and thanked him today..and apologized. It was very nice of him to attempt to help me and sincerely appreciated. Truly.
 
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