new user button doesn't work!

[svaha]

hi,

i backed up and deleted a user on my mac (pb g4, os10.3.9) because she wasn't able to log onto any secure websites - even though the admin user did fine - with the idea to just make a new user and see if it had the same problem.

now, trying to create the new user account, the + button on the "accounts" pane doesn't do anything at all! used to work, now doesn't. i even reinstalled the whole os and it still doesn't.

anyone?

thanks!
sean

 

[Satcomer]

Ids the lock at the very bottom locked?

 

[svaha]

sat,

lock is unlocked.