Panther Printing problems Help Needed

garymum4d

garymum4d

Idiot
After installing Panther, I can no longer print to our image setter using custom page sizes in Quark 6. If I use the standard the A4, B2 or A0 sizes included in the PPD for the RIP it works fine. But if I use a Custom Page size, although the file prints from the Mac, nothing appears in the RIP (ECRM Stingray). This is the same for our Epson 9000, with a best colour RIP.
All works fine in Jaguar!!!!!

has anyone got Any Ideas how to fix this???
 
Thanks fryke, the sarcasm really helps!

I don’t want to sound ungrateful, but I’m realy up against it right now. After spending 3 days upgrading 12 Mac’s to panther, I may have to put them all back to Jaguar, unless I can get this solved by Monday. If anyone has ever needed some good help and advice, it’s me right now.
I hope this is the forum to get it
 
Hmmm... in the future, it may help to upgrade one machine and work with it for a week or two before upgrading all the machines at once only to find out that they ALL have bugs now.

Printing with custom paper sizes has been a little flakey for me since day 1, but I don't use custom paper sizes that much. We ran into this problem some time ago under OS 9, but don't remember how we fixed it -- I do remember how we worked around it, though, and that was to print a PostScript file and manually upload it to the RIP rather than print to the RIP directly. I don't know about your RIP, but our old AGFA RIP running under Windows 4.0 had the ability to "watch" a folder for PostScript files, and process/print them when the file was done -- so we would make our PostScript files and manually copy them into the folder -- didn't take but a second or two longer than printing directly to the RIP.

Hope that helps!

Another thing to try: delete and re-add your printer in the Printer Setup Utility, and be sure you're using the most current version of the PPD. Panther I think made the switch to 100% CUPS printing, so you may want to look on http://www.cups.org for a printer driver there.

Can you print the file to a PDF with a custom paper size and have the PDF look ok?
 
you are right, to upgrade all the machines was a bit ambitious, but i had been running panther on my powerbook for a week or so without noticing this problem.

I have tried deleting the printer in the printer setup utility, and downloaded the latest PPD. But no joy.

The postscript idea is what i'm doing at the moment. only problem is, files created with inposition can be huge. (8up A4 4 color pages (B2) with colour bars) these can take a while to copy across the 100 base network. With Presses waiting, you can imagine the pressure we get somtimes.

Yes we can print to PDF with custom page sizes, and they look fine. In fact we can print from Illustrator, Photoshop and Indesign with no real problems. It's damn Quark that won't. Theres nothing i can do about that because it's mostly files supplied. I may try and convert them to indesign.

I will check out www.cups.org in the morning. I need some sleep now!

Thanks for the very helpfull advice
 
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