photoshop won't open...

C

clairerob

Registered
Can anyone please help- My photoshop will no longer open and I get a message saying

EXC_BAD_ACCESS (0X0001)
KERN_PROTECTION_FAILURE (0X0002)

I think it may have something to do withoverloading my memory- lots of programs open at once and then trying to quit out of Photoshop after 'sleep'. It hasn't opened sinse!! Tried installing again, tried quitting preferences, tried repairing the permissions- I googled prob and got above help, but really have no idea what I am doing- complete novice.
Absolutely any help would be much appreciated- have artwork deadline!!!!
 
Please post the version of PhotoShop and what OS X version you are using so we can help you.
 
hey!
thanks for help offer, but have managed to fix (with some guidance from a friend)
Prob was with my fonts, so created new folder and opens fine now. Phew!
thanks again
 
I wish I could post a full remedy, but it was my friend who looked at the mac. However, from what simple knowledge I have, we noticed that the crash was happening once the splash screen reached 'fonts' on opening, so he went to library, then application support, adobe and found fonts there. I think he recreated a fonts folder, but I don't know how! Anyway, it seemed very quick in the end, as photoshop worked fine straight away. He believes there was a corrupted file in fonts which caused the problem, and so needed recreating. I am so sorry I cannot help more with proper detail, but for ref, my mac is an old 4G imac OSX, no extra ram running on Tiger and still using PS 7. Really need to upgrade!!!
 
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