Realplayer quits unexpectedly and..

[emvogia]

..I had the realplayer 10. I had been using it to run a .ram file which is a radio station. From the moment that I got the latest updates for my OSX 10.4.11 quicktime refused to open. I of course reported the problem.. I uninstalled and tried to reinstall the application. I run the "RealPlayer10GOLD.dmg" but it refuses to run too. It quotes "the following disk image failed to mount" and as a following image it means the "RealPlayer10GOLD.dmg" and as a reason says an error 0xe00002c9. Could you please suggest a way to solve this problem or another software to run a .ram file?
Thank you all for your time reading it and thinkin' of it. Your answers will turn up as priceless to me. Thank you!
Emmanouil V.

 

[Satcomer]

See if you can go to the folder /YourHardDrive/Users/YourUserName/Library/Preferences/ and delete the RealPlayer preferences: com.RealNetworks.data , com.RealNetworks.RealPlayer.plist , com.realnetworks.realplayerdownloader.plist , com.realnetworks.realplayerdownloaderagent.plist . Then try the Application again. Good Luck.

 

[emvogia]

thanks a lot for the advice. even if I tried to delete the files you told me (being unable to find the last three you mentioned) the problem persists.. is there an other way I can make it work?
thanks again

 

[Satcomer]

Do a Spotlight search for any RealPlayer files and delete all of them. Then restart and re-download the Real Player and try again.

 

[emvogia]

sadly I'd already searched for them@spotlight and it can't find these files.don't know why they are absent from there.do you thing this is the source of the problmem?do u thing the dmg file I got for installing realplayer may have a problem or is it just my mac's library?