Safari : "safari Quit Unexpectedly"

djsick2000

Registered
Dear All,

I need some help I have my safari that keep quiting expectedly every time I try to open it.

That is the error detail, anyone have a clue was is going on ? Thanks !

The full error message is too long to be post (10.000 letters max)... I will put a little more in a next post.

beggining of the Error message :

Process: Safari [713]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [713]
User ID: 501

Date/Time: 2015-01-01 22:36:01.304 +0100
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 843C6F28-EA5A-6AA9-1CC8-EF345AF81E4F


Time Awake Since Boot: 1900 seconds

Crashed Thread: 17

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020

External Modification Warnings:
Thread creation by external task.

VM Regions Near 0x20:
-->
__TEXT 000000010a7a2000-000000010a7a3000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari

Application Specific Information:
Process Model:
Multiple Web Processes

Enabled Extensions:
com.betafish.adblockforsafari-UAMUU4S2D9 (102.15 - 2.15) AdBlock
com.genieo.safari-K444F5Z2ZH (1 - 1.2) Omnibar


Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff97bf252e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff97bf169f mach_msg + 55
2 com.apple.CoreGraphics 0x00007fff91109ff4 _CGSSetSymbolicHotKeyEnabled + 113
3 com.apple.HIToolbox 0x00007fff975b7a2b SyncHandwritingHotKey + 390
4 com.apple.HIToolbox 0x00007fff975b68fd _FirstEventTime + 1086
5 com.apple.HIToolbox 0x00007fff975b6385 RunCurrentEventLoopInMode + 49
6 com.apple.HIToolbox 0x00007fff975b60be ReceiveNextEventCommon + 179
7 com.apple.HIToolbox 0x00007fff975b5ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
8 com.apple.AppKit 0x00007fff89f6f6d1 _DPSNextEvent + 964
9 com.apple.AppKit 0x00007fff89f6ee80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
10 com.apple.Safari.framework 0x000000010a81ead0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
11 com.apple.AppKit 0x00007fff89f62e23 -[NSApplication run] + 594
12 com.apple.AppKit 0x00007fff89f4e2d4 NSApplicationMain + 1832
13 libdyld.dylib 0x00007fff8f18b5c9 start + 1

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff97bf822e kevent64 + 10
1 libdispatch.dylib 0x00007fff89ed0a6a _dispatch_mgr_thread + 52

Thread 2:
0 libsystem_kernel.dylib 0x00007fff97bf7946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c0e54a1 start_wqthread + 13

Thread 3:
0 libsystem_kernel.dylib 0x00007fff97bf7946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c0e54a1 start_wqthread + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff97bf7946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c0e54a1 start_wqthread + 13

Thread 5:
0 libsystem_kernel.dylib 0x00007fff97bf7946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c0e54a1 start_wqthread + 13

Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff97bf7132 __psynch_cvwait + 10
1 com.apple.WebCore 0x000000010c3ca88b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x000000010c3c79d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x000000010b589a9f WTF::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff8c0e72fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8c0e7279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8c0e54b1 thread_start + 13

Thread 7:
0 libsystem_kernel.dylib 0x00007fff97bf7946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c0e54a1 start_wqthread + 13

Thread 8:
0 libsystem_kernel.dylib 0x00007fff97bf7946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c0e54a1 start_wqthread + 13

Thread 9:
0 libsystem_kernel.dylib 0x00007fff97bf7946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c0e54a1 start_wqthread + 13

Thread 10:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff97bf252e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff97bf169f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff9616cd63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff9616cc96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff8c0e72fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8c0e7279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8c0e54b1 thread_start + 13

Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff97bf252e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff97bf169f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff9020db14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff9020cfdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff9020c838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff90f70d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff8b2beb7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff8c0e72fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8c0e7279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff8c0e54b1 thread_start + 13
 
Thread 12:
0 libsystem_kernel.dylib 0x00007fff97bf7946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c0e54a1 start_wqthread + 13

Thread 13:
0 libsystem_kernel.dylib 0x00007fff97bf7946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c0e54a1 start_wqthread + 13

Thread 14:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff97bf7132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8de99d2e std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 126
2 com.apple.JavaScriptCore 0x000000010b7a53fa JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 170
3 com.apple.JavaScriptCore 0x000000010b594244 JSC::BlockAllocator::blockFreeingThreadMain() + 84
4 com.apple.JavaScriptCore 0x000000010b589a9f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8c0e72fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8c0e7279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8c0e54b1 thread_start + 13

Thread 15:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff97bf7132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8de99c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010b59486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x000000010b5946c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010b589a9f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8c0e72fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8c0e7279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8c0e54b1 thread_start + 13

Thread 16:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff97bf73f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff8c0e72fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff8c0e7279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff8c0e54b1 thread_start + 13

Thread 17 Crashed:
0 libsystem_pthread.dylib 0x00007fff8c0e5695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff98f25b78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff98f1e620 fprintf + 186
3 ??? 0x000000011391e5dc 0 + 4623295964

Thread 17 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7bb1d1d8 rcx: 0x00007fff7bb1d1f0 rdx: 0x00000000000000a0
rdi: 0x00007fff7bb1d1f0 rsi: 0x00007fff8c0e5b14 rbp: 0x0000000112d38e30 rsp: 0x0000000112d38db0
r8: 0x0000000112d3b000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff7bb1c6b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff8c0e5695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14


Binary Images:
0x10a7a2000 - 0x10a7a2fff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x10a7a8000 - 0x10b0e1ff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x10b57f000 - 0x10ba92ff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x10bbfa000 - 0x10beaefff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x10c187000 - 0x10c187fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x10c190000 - 0x10c2ccffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKitLegacy
0x10c3c3000 - 0x10d368ff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x112d40000 - 0x112d40ff5 +cl_kernels (???) <1C525073-87F8-4CF1-8A1A-649175F52282> cl_kernels
0x1137eb000 - 0x1138d1fef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/unorm8_bgra.dylib
0x113925000 - 0x113925fff +cl_kernels (???) <DFCD1D78-82B0-4136-BF61-895693B32570> cl_kernels
0x7fff6222f000 - 0x7fff62265837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff895b1000 - 0x7fff895c1ff7 libbsm.0.dylib (34) <A3A2E56C-2B65-37C7-B43A-A1F926E1A0BB> /usr/lib/libbsm.0.dylib
0x7fff895c2000 - 0x7fff895ddfff com.apple.PackageKit.PackageUIKit (3.0 - 434) <BE4B6C6F-4A32-3DB1-B81B-EF9ADD70E6EA> /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit.framework/Versions/A/PackageUIKit
0x7fff895de000 - 0x7fff895e2ff7 libGIF.dylib (1231) <A349BA73-301E-3EDE-8A31-8ACE827C289E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff895ee000 - 0x7fff8960cff7 com.apple.addressbook.vCard (9.0 - 1499) <B1BC7C0A-A783-3574-8248-BC689F43A0A0> /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard
0x7fff8960d000 - 0x7fff89618ff7 com.apple.AppSandbox (4.0 - 238) <BC5EE1CA-764A-303D-9989-4041C1291026> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff89652000 - 0x7fff89672fff com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x7fff89673000 - 0x7fff89698ff7 libPng.dylib (1231) <2D5AC0EE-4056-3F76-97E7-BBD415F072B5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff896d6000 - 0x7fff896f2ff7 com.apple.pluginkit.framework (1.0 - 1) <566FECEA-620F-3E70-8B87-C69A4486811F> /System/Library/PrivateFrameworks/PlugInKit.framework/Versions/A/PlugInKit
0x7fff896f3000 - 0x7fff896f7fff libcache.dylib (69) <45E9A2E7-99C4-36B2-BEE3-0C4E11614AD1> /usr/lib/system/libcache.dylib
0x7fff89705000 - 0x7fff897a4df7 com.apple.AppleJPEG (1.0 - 1) <9BB3D7DF-630A-3E1C-A124-12D6C4D0DE70> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x7fff897a5000 - 0x7fff897beff7 com.apple.CFOpenDirectory (10.10 - 187) <0ECA5D80-A045-3A2C-A60C-E1605F3AB6BD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x7fff897bf000 - 0x7fff89800fff libGLU.dylib (11.0.7) <8037342E-1ECD-385F-B4C3-545CE97B76AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff89801000 - 0x7fff8998ffff libBLAS.dylib (1128) <497912C1-A98E-3281-BED7-E9C751552F61> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x7fff89990000 - 0x7fff89a36fff com.apple.PDFKit (3.0 - 3.0) <C55D8F39-561D-32C7-A701-46F76D6CC151> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit
0x7fff89a37000 - 0x7fff89a3ffff libsystem_dnssd.dylib (561.1.1) <62B70ECA-E40D-3C63-896E-7F00EC386DDB> /usr/lib/system/libsystem_dnssd.dylib
0x7fff89d40000 - 0x7fff89d45ff7 com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessibility
0x7fff89ecc000 - 0x7fff89ef6ff7 libdispatch.dylib (442.1.4) <502CF32B-669B-3709-8862-08188225E4F0> /usr/lib/system/libdispatch.dylib
0x7fff89ef7000 - 0x7fff89f4affb libAVFAudio.dylib (118.3) <CC124063-34DF-39E3-921A-2BA3EA8D6F38> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAudio.dylib
0x7fff89f4b000 - 0x7fff8aa8cfff com.apple.AppKit (6.9 - 1343.16) <C98DB43F-4245-3E6E-A4EE-37DAEE33E174> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8ab44000 - 0x7fff8ab55ff7 libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib
0x7fff8ab8f000 - 0x7fff8ab91ffb libCGXType.A.dylib (772) <7CB71BC6-D8EC-37BC-8243-41BAB086FAAA> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff8ab99000 - 0x7fff8acdbfff libsqlite3.dylib (168) <7B580EB9-9260-35FE-AE2F-276A2C242BAB> /usr/lib/libsqlite3.dylib
0x7fff8acdc000 - 0x7fff8ad6dfff com.apple.SoftwareUpdate.framework (6 - 744) <4EBCE244-C676-3228-BF4B-645B143C1B97>
 
The first thing that I see is one of your installed extensions is a Genieo extension - which is adware, a type of malware.
Download and run Adware Medic. It will find that extension and remove it. It will also look for other adware that you may have accumulated, and remove those too.
Get it here: http://www.adwaremedic.com/index.php

The crashed Safari thread shows a "pthread_mutex_lock" crash. I've seen this before. It's not simple to sort out. Sometimes it's connected with Skype. If you have Skype installed, you should check that it is an updated version for Yosemite.
If you have Flashplayer plugin, make sure THAT'S up-to-date, too. Should be version 16 something.
 
The first thing that I see is one of your installed extensions is a Genieo extension - which is adware, a type of malware.
Download and run Adware Medic. It will find that extension and remove it. It will also look for other adware that you may have accumulated, and remove those too.
Get it here: http://www.adwaremedic.com/index.php

The crashed Safari thread shows a "pthread_mutex_lock" crash. I've seen this before. It's not simple to sort out. Sometimes it's connected with Skype. If you have Skype installed, you should check that it is an updated version for Yosemite.
If you have Flashplayer plugin, make sure THAT'S up-to-date, too. Should be version 16 something.
Perfect advice, worked first time, THANK YOU.
 
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