L lleavy Registered Jul 13, 2009 #1 My macbook is connected to a Canon MX310. I can get the document on the screen, but nothing happens. I can not scan or save the document. Please help.
My macbook is connected to a Canon MX310. I can get the document on the screen, but nothing happens. I can not scan or save the document. Please help.
Natobasso Tech-Bot 5000 Jul 13, 2009 #2 Need more information: 1. Do you have Photoshop? 2. Do you have the latest drivers for your scanner 3. Do you have Canon's native scanning software? (Came on the install cd that came with the scanner)
Need more information: 1. Do you have Photoshop? 2. Do you have the latest drivers for your scanner 3. Do you have Canon's native scanning software? (Came on the install cd that came with the scanner)
L lleavy Registered Jul 13, 2009 #3 1. no photo shop 2. installed all drivers 3. just reinstalled the canon scanning program today since the mac thing didn't work
1. no photo shop 2. installed all drivers 3. just reinstalled the canon scanning program today since the mac thing didn't work
Natobasso Tech-Bot 5000 Jul 13, 2009 #4 Have you tried using the canon scanning program? Oh, and what OS X are you running?
ElDiabloConCaca U.S.D.A. Prime Jul 13, 2009 #5 You can also try the Mac OS X-included "Image Capture" program -- it may or may not be able to interface with your scanner, but it's worth a try.
You can also try the Mac OS X-included "Image Capture" program -- it may or may not be able to interface with your scanner, but it's worth a try.