Still no comp yay!

S

solidsnake

///M Therapist
Pardon my sarcasm...


well I sent out my PowerBook G4 15" on the 10th and they of course received it the very next day at their HQ...



8/11/2004
Unit Received


8/11/2004
Hold - Awaiting Part


8/11/2004
Begin Repair




My PowerBook needs a new logic board ...



they so far have replaced...


the screen
battery
powersupply
and now the logic board...


why should I be waiting almost two weeks for this computer to be finished?
 
solidsnake said:
Pardon my sarcasm...
My PowerBook needs a new logic board ...
they so far have replaced...

the screen
battery
powersupply
and now the logic board...

why should I be waiting almost two weeks for this computer to be finished?
Click to expand...
Because you are a patient customer :D
As a service tech, I see a range of repair times by Apple depot. normal is 3-5 days, although the estimate if you ask before repairs begin is 7-10 business days - gives them some room for problem units (such as yours, apparently) Parts sometimes go back-order, the longest depot repair I have had took exactly one month. It's better if they fix it right the first time :)
 
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