urgent..idvd won't see drive

R

rob morsberger

Registered
Hi,
here's my problem:
idvd has suddenly stopped recognizing my internal superdrive.
In the past, I was able to burn DVDs from idvd no problem.
For no apparent reason idvd now always gives me the message,
"please insert a blank dvd_R.' When I do so I get the message again...
and again.
Any ideas here?
I'm on a dual 2 G5, running 10.3.9 with 6.5 gig RAM.
Thought perhaps it was worth installing the superdrive hardware update but did not because when I started the install I got a message to first install all software updgrades, which confused me...not sure I want to do that. But in any case...this always USED to work!
btw the drive works fine with itunes and toast.
Thank you very much for any help,
Rob Morsberger
 
Try these steps:

1. Click on the Blue Apple in the top left hand corner. Once the menu drops down, select "About This Mac". Then when the info window pops up, select 'More Info...'. This will launch the application System Profiler. Once the program comes up, select 'Disk Burning' and report back what it says.

2. Reset Your Pram and see if that helps.

Then please report back the results. Good Luck.
 
Satcomer...
thanks so much for your help. I'm sorry...I didn't see your reply until now. I'm subscribed now. So...resetting pram didn't help. There is no disc burning per se under system profile...but I assume this is what you mean...the ata stats:

ATA-6 Bus:

Vendor ID: 0x106b
Device ID: 0x0043
Revision ID: 0x0000

HL-DT-ST DVD-RW GWA-4082B:

Manufacturer: HL-DT-ST
Model: HL-DT-ST DVD-RW GWA-4082B
Revision: C039
Serial Number: K2E46232238
Drive Type: CD-RW/DVD-RW
Disc Burning: Apple Supported/Shipped
Removable Media: Yes
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal

Thank you again...much appreciated.
 
O.K. The Mac does see the drive. Since blank CDR is so cheap, try burning a simple file using the Finder (or another third party burning program). This way you could trace down if this is a Superdrive problem or just an iDVD problem.
 
Again, many thanks. As I stated in my first post, third party apps like Toast work fine burning DVDs and regular cds are cool too...so it's definately a software issue...but clueless as to what to do or where to look.
My system drive crashed several months ago and I had to repair it with discwarrior and reinstall 10.3.9. Perhaps something got screwed up with idvd in the process? Dunno. I rarely use it.
THANK YOU....
 
DiskWarrior would not be the problem. If other programs can burn the same disks (from the same media company) then lets tackle the iDVD problem. I would first delete the preferences that iDVD has in your /Users/Your User Name/Library/Preferences/. Then download the freeware/shareware maintenance program Yasu and run the program cleaning your system out and running all the "cron" jobs. Also let the program restart your Mac after it runs.

Good Luck.
 
ok...incredible help. thank you. I'll try this tonight and report back.
I assume yasu will not cause any problems to my setup...safe to run?
Thanks so much.
 
Satcomer,
so sorry...crazy schedule/hols....but just tried all your last suggestions to no avail. Any other ideas??
Thanks again for your patient help.
 
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