I'm running a iMac version 10.2.8
The software updater told me that there was an iPod update. It was about 28 mb. Once the update finished I beleive we shut down the computer (or restarted it - one of those two). Now when we click the startup button on the iMac we get the gray apple logo for about 15 seconds then a black bar about half an inch or so tall and about an 1.5-2 in. wide. It doesn't completely startup now and freezes once the black bar appears. In the black bar the is covering the stem of the apple logo (not the apple itself). In the black bar there is two small blue lines, and several colored pixels on the top of the black bar. I do have access to the mac, just not any programs as the comnputer freezes at the start up. The blue screen doesn't even show up. PLEASE HELP!
The software updater told me that there was an iPod update. It was about 28 mb. Once the update finished I beleive we shut down the computer (or restarted it - one of those two). Now when we click the startup button on the iMac we get the gray apple logo for about 15 seconds then a black bar about half an inch or so tall and about an 1.5-2 in. wide. It doesn't completely startup now and freezes once the black bar appears. In the black bar the is covering the stem of the apple logo (not the apple itself). In the black bar there is two small blue lines, and several colored pixels on the top of the black bar. I do have access to the mac, just not any programs as the comnputer freezes at the start up. The blue screen doesn't even show up. PLEASE HELP!