Hi,
a friend has a problem with a LCD monitor and his G4 (800mhz, 10.3.x), when he boots up all he gets is a 'video mode not supported' message.
he has no other monitors to hook up to the g4, and from searching the net it could be a number of things:
1. dvi cable (unlikely as it was working fine when hooked up to a powerbook g4)
2. monitor (see point 1!)
3. the video card is trying to run at an unsupport refresh rate/resolution
I think it's 3, however I'm not there and I'm having to talk this through on the phone.
Is there any way of reseting the video settings, maybe from a safe boot or something?
we're both pretty tech savy (ie not newbies!)
any ideas?
thanks!
jben
ps: we have only a couple of hours to sort this out!
a friend has a problem with a LCD monitor and his G4 (800mhz, 10.3.x), when he boots up all he gets is a 'video mode not supported' message.
he has no other monitors to hook up to the g4, and from searching the net it could be a number of things:
1. dvi cable (unlikely as it was working fine when hooked up to a powerbook g4)
2. monitor (see point 1!)
3. the video card is trying to run at an unsupport refresh rate/resolution
I think it's 3, however I'm not there and I'm having to talk this through on the phone.
Is there any way of reseting the video settings, maybe from a safe boot or something?
we're both pretty tech savy (ie not newbies!)
any ideas?
thanks!
jben
ps: we have only a couple of hours to sort this out!