My boss is having trouble with the Trash Folder on his Mac Mail. Everytime he tries to delete a new mail message, he receives this error message:
The message could not be moved to the mailbox "Trash - New Mail". The destination mailbox Trash - New Mail" does not allow messages to be moved to it.
Also, his previously deleted emails that should be in his Trash folder are gone. Do you have any suggestions?
We tried to uncheck and recheck the box under Preferences, and that did nothing for him.
The message could not be moved to the mailbox "Trash - New Mail". The destination mailbox Trash - New Mail" does not allow messages to be moved to it.
Also, his previously deleted emails that should be in his Trash folder are gone. Do you have any suggestions?
We tried to uncheck and recheck the box under Preferences, and that did nothing for him.